To boldly go wherever you need us, exploring Business IT Support since stardate 25.5.1999
We advise, support, explain in your language, maintain and protect. And we always try to add dash of personality into the work we do. We live and breathe IT – but our clients tell us that they stay with us, above all, because of who we are and how they feel that we are part of their own family (Ah, shucks: thanks space cadets!)
We never tell you something is impossible. It’s our mission to offer you options so you can find the right solution for your business and your budget.
There’s no need to master Klingon or technobabble to talk things through with us. We make technology work and we make it understandable so you can grasp IT.
That’s why we work with you however you want us to. Whether it’s a monthly support package or a pay as you go service, we’ll be here on your terms. It goes beyond service offerings, though. We try our hardest to understand your business, its challenges and its goals – we call this the 'mind-meld'. But we try not to irritate when we get under the 'skin' of your business!
We're independent and we do one thing – and we do it well. We offer IT support and services – nothing more and nothing less. And we have been doing it since 1999. You are not a small fish in our massive pond, and our eye is never taken off the ball by looking round for other games to play. As the Captain says "it's better to do one thing well, than several things badly".
You may hear many other IT service providers proclaiming themselves to be vendor neutral. What they mean is they are not in the pockets of just one supplier. Well, nor are we. But we've worked hard to find a smaller niche of reliable and well backed up brands, and above all we believe in putting our money where our mouth is! You'll see us using the same hardware as we recommend to you.
But, we have been supplying IT equipment for over 23 years, and we know that some hardware and some software is better than others. In particular, we know that the customer service you get with some vendors is streets ahead of the competition.
We’re not going to be neutral. We’ll tell you what’s best for the IT network you have, and we’ll tell you why.
Because that’s our job.
- Spock,The Wrath of Khan
But monitoring, maintaining, fixing, integrating and upgrading them is essential to your business.
Even those that do often find they need an injection of skills and knowledge, or just more hands on the deck, for certain IT projects.
We help you make good time, stay secure and chart a course to your destination.
And we always make things happen.
The northstar is the closest celestial body to the Earth’s north pole.
As it remains in a fixed position throughout the night, for centuries it has been used by navigators to plot their course in times of need. So let Northstar IT guide your business in the right direction and take the stress away.
- Captain Jean-Luc Picard,The Next Generation
Open hailing frequencies with The Bridge by calling 01903 25 99 23, Monday to Friday 0830-1730.
Alternatively start operating your business at warp speed, by booking an informal chat with Charlie, just by clicking on the Calendly button below. You can pick a time that suits YOU.
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